Influencing Software Usage

This paper examines several cases where designers have attempted to influence the use of technology through one of these mechanisms. Such cases include key recovery encryption, Pegasus Mail, Platform for Internet Content Selection (PICS) Guidelines, Java, Platform for Privacy Preferences Project (P3P) Implementation Guide, Apple's style guidelines, and Microsoft Foundation Classes. In some of these cases, the designers sought to influence the use of technology for competitive reasons or in order to promote standardization or interoperability. However, in other cases designers were motivated by policy-related goals such as protecting privacy or free speech. As new technologies are introduced with the express purpose of advancing policy-related goals (for example, PICS and P3P), it is especially important to understand the roles designers might play in influencing the use of technology.

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